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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,172 reviews
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AMIE H.'s profile image
AMIE H. 
3 years ago

Thank you for your time 

Linda H.'s profile image
Linda H. 
3 years ago

got tired of being asked for the same information over and over and over again. This is out 3rd time of working with Penny Mac and it was the biggest pain in the _ss of any of them. 

Arlana G.'s profile image
Arlana G. 
3 years ago

Sara was very helpful and professional. We had a nice rapport and it was easy to communicate with her. I’m very pleased with how my refinancing was handled and completed. 

JAMES V.'s profile image
JAMES V. 
3 years ago

There was a couple of small glitches during the process but they were taken care of. Overall the Andrea and Reid took good care of me. 

Lewis E.'s profile image
Lewis E. 
3 years ago

Only spoke to Ashton once or twice just before closing. Otherwise, dealt with originator and processor. Amount to close changed a couple times (went from zero to credit of 600 to owing 12). Not a big deal. 

Gareld S.'s profile image
Gareld S. 
3 years ago

I’d been working with Amanda for almost a year. Unfortunately I live in a county that is unresponsive and slow in transferring documents. However, Amanda was persistent and laser focused on getting my refinance accomplished. So was so kind, informative, and transparent throughout the entire process and I couldn’t be anymore grateful. My sincerest gratitude to her and I hope and highly recommend that she is recognized for her work accordingly. 

Lisa C.'s profile image
Lisa C. 
3 years ago

Everyone I worked with was great! 

Marisa D.'s profile image
Marisa D. 
3 years ago

Quick and easy to understand process. Helpful team. 

Scott H.'s profile image
Scott H. 
3 years ago

5 star ***** 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,172 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.