PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,184 reviews
Select a rating
Eric B.'s profile image
Eric B. 
on Birdeye

2 years ago

N/adhxhxhvjchc 

John P.'s profile image
John P. 
on Birdeye

2 years ago

Thank You All for a pleasant experience!! 

MARY B.'s profile image
MARY B. 
on Birdeye

2 years ago

Brianna my loan specialist was awesome. She called me during the day and unfortunately I was busy and I was short with her. I only wanted to be contacted after 6. She took it all instride and we spoke again at a convenient time for both. I really appreciated her patince and kindness. 

TOMAS C.'s profile image
TOMAS C. 
on Birdeye

2 years ago

Great service 

Fred A.'s profile image
Fred A. 
on Birdeye

2 years ago

The refi experience with Penny Mac was smooth, and completed in a timely manner. Thumbs up. 

Roger S.'s profile image
Roger S. 
on Birdeye

2 years ago

She was one of two Loan Spec. that kept me informed on my loan. 

Shelby B.'s profile image
Shelby B. 
on Birdeye

2 years ago

First of all, every single person I talked to knew nothing like it was their first day. This was suppose to take 45 days, and it took 3 months. I went above and beyond to make sure everything was turned in within a few hours of asking. I was always waiting on y’all. You guys lost several items. And Kayla, lied several times about things. This was the worst experience and I am scarred for life. 

Arthur S.'s profile image
Arthur S. 
on Birdeye

2 years ago

5 star for Noah he was Awsome just don’t over work him so I can reach him 

Christopher G.'s profile image
Christopher G. 
on Birdeye

2 years ago

My experience was very pleasant and the representatives were very helpful and attentive. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,184 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.