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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,184 reviews
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Lil B.'s profile image
Lil B. 
on Birdeye

2 years ago

The experience of Refinancing with a cash out with PennyMacUsa was amazingly fast. Everyone communicated clearly and promptly. Every step of the process was outlined from the start so that I knew what to expect. Nothing was asked of me twice. The title company handled our file with competence and professionalism. The Closing was at home with a great notary. Plus they service your loan themselves, so you are not dealing with a different company every time they sell your loan like I was. I am gladly recommending them to my f... read more

Vinay C.'s profile image
Vinay C. 
on Birdeye

2 years ago

The same documents were requested several times. 

Pati U.'s profile image
Pati U. 
on Birdeye

2 years ago

Job well done, thank you. 

Job A.'s profile image
Job A. 
on Birdeye

2 years ago

Good customer service and great communication 

Michael Hastings I.'s profile image
Michael Hastings I. 
on Birdeye

2 years ago

............ 

Reynold B.'s profile image
Reynold B. 
on Birdeye

2 years ago

The loan closing was much quicker than I expected. Logan communicated on a weekly basis and he took his time to explain the process, what was needed and how everything works. 

Stephanie M.'s profile image
Stephanie M. 
on Birdeye

2 years ago

Michelle was the only reason I didn’t go crazy! She is amazing 

Ernesto Flores J.'s profile image
Ernesto Flores J. 
on Birdeye

2 years ago

Pennymac made my refinance really simple and worry free. Chantel was great, polite, informative and took care of all my needs. Thank you Pennymac for an overall great experience, you guys are awesome! 

Cathleen A.'s profile image
Cathleen A. 
on Birdeye

2 years ago

Efficient,professional & friendly. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,184 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.