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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,138 reviews
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Daphne P.'s profile image
Daphne P. 
3 years ago

Awesome customer service and prompt response to any questions 

Derald Brown I.'s profile image
Derald Brown I. 
3 years ago

Lots of communication. My questions were answered quickly and there was very little confusion in the process. 

Cadeau K.'s profile image
Cadeau K. 
3 years ago

I was very informed during the process and all questions were answered promptly. 

Jesse S.'s profile image
Jesse S. 
3 years ago

Hilda was amazing, not so much for the supporting staff that couldn't read notes in the system. 

Deidre M.'s profile image
Deidre M. 
3 years ago

Thank you for leading me to the process. It was an awesome experience and I am grateful for you knowledgeable and patient staff!!!! 

Jeffery J.'s profile image
Jeffery J. 
3 years ago

Reviewed. Great experience 

Lori O.'s profile image
Lori O. 
3 years ago

Increased and reliable communication with one person every time I called I got someone different and had to explain from day 1. Worst experience I’ve ever had with getting a Morgage and I have done this 3 times before 

Quintina D.'s profile image
Quintina D. 
3 years ago

great communication and explaining the process clearly 

DEBRA V.'s profile image
DEBRA V. 
3 years ago

The delay was on the title company. Marcia was fantastic and a delight to work with. Give her a raise!! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,138 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.