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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,635 reviews
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Raphael N.'s profile image
Raphael N. 
3 years ago

Better communication. We were asked to send the same documents so many times we almost went somewhere else to get a loan. When we tried to talk to them they were rarely available. When we did talk to someone they claimed that they never received the documents. 

Jenny G.'s profile image
Jenny G. 
3 years ago

Communication, attention to detail, prompt responses, expectation management 

Joseph B.'s profile image
Joseph B. 
3 years ago

Overall great service 

Michelle B.'s profile image
Michelle B. 
3 years ago

Thank you to all who were involved in my loan process. It was a smooth and timely experience. 

Paul D.'s profile image
Paul D. 
3 years ago

Initial problems were solved quickly 

Kandyce K.'s profile image
Kandyce K. 
3 years ago

This was the easiest quickest experience. Thank you so much! 

Fawad R.'s profile image
Fawad R. 
3 years ago

Communication and awareness were awesome 

DAVID S.'s profile image
DAVID S. 
3 years ago

We used PennyMac previously for a refi on another home and it was a great experience, again, on the refi of our current home. 

Jeffery G.'s profile image
Jeffery G. 
3 years ago

Very friendly and helpful. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,635 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.