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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Better communication. We were asked to send the same documents so many times we almost went somewhere else to get a loan. When we tried to talk to them they were rarely available. When we did talk to someone they claimed that they never received the documents.
Communication, attention to detail, prompt responses, expectation management
Overall great service
Thank you to all who were involved in my loan process. It was a smooth and timely experience.
Initial problems were solved quickly
This was the easiest quickest experience. Thank you so much!
Communication and awareness were awesome
We used PennyMac previously for a refi on another home and it was a great experience, again, on the refi of our current home.
Very friendly and helpful.
PENNYMAC has a 4.4 star rating with 48,635 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.