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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Not sure who this person is or their role in my process of refinancing or closing.
LaNita Green was very punctual in providing information I needed and help guide us/me through the process.
I spent a lot of time chasing the losing mortgage company (US Bank) for the payoff letter and sent it to the PennyMac team, when they should have been responsible for obtaining the letter from US Bank after we gave them written authorization to do so. I believe the cost of PennyMac and the title company performing this work is billed to the customer in the closing cost. Not happy with that part of the process and I have never been asked to chase down the payoff letter for any closing before.
Very good every time
Over all experience was good. There were a few times i didn't get answers on my time line but i assume i am not the only one refinancing a loan. Brittney did a great job.
Fairly easy process
No comments
I would have to give as many stars as on a great summer night my experience was better than I had thought. Sandi was a joy and the whole team was great!!
communication was great. Justin replied very quickly with every request for information and made sure the loan was processed with no delays.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,635 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.