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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,184 reviews
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Harry Broomall I.'s profile image
Harry Broomall I. 
on Birdeye

2 years ago

I had a awesome experience with Penny Mac, Brianna, & Jordan. All the questions I had were answered never rushed and they never seem annoyed! Thank you 

Maureen C.'s profile image
Maureen C. 
on Birdeye

2 years ago

They were all very professional and patient. They did not mind when I would call for anything I was just not sure of and got me a great rate locked in before the rates went up. A pleasure to work with. 

Richard C.'s profile image
Richard C. 
on Birdeye

2 years ago

The team communicated very well and helped us understand this whole process. They also were quick to email or call us with any information. Very kind and helpful. Overall it was a easy and amazing process and we are very thankful for less stress with PennyMac 

Victoria W.'s profile image
Victoria W. 
on Birdeye

2 years ago

Communication was often and everything was explained. I had many questions and they were answered politely. 

Mirian B.'s profile image
Mirian B. 
on Birdeye

2 years ago

Great experience! 

Adam A.'s profile image
Adam A. 
on Birdeye

2 years ago

Fantastic professional service from your team members 

Gary Le B.'s profile image
Gary Le B. 
on Birdeye

2 years ago

Clear & concise communications throughout the entire application & closing processes. 

Lorenzo C.'s profile image
Lorenzo C. 
on Birdeye

2 years ago

Zanetta was a pleasure to work with. Any issues we had were not her fault and she quickly worked through them with us. She even followed up with us when she noticed that she had a missed call from us. Great to work with her! 

JASMINE H.'s profile image
JASMINE H. 
on Birdeye

2 years ago

Everyone who helped me was friendly and knowledge. The entire process was efficient and smooth. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,184 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.