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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,635 reviews
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Michael B.'s profile image
Michael B. 
3 years ago

Process took longer due to a loan officer change in the middle of the process 

Robert D.'s profile image
Robert D. 
3 years ago

Took too long to get back to me. Didn't know I was paying to have a lower rate. 

TAMIKA S.'s profile image
TAMIKA S. 
3 years ago

Better communication and not having to deal with multiple people 

Taggart C.'s profile image
Taggart C. 
3 years ago

Good communication. 

Ryan P.'s profile image
Ryan P. 
3 years ago

PENNYMAC and my loan team were extremely helpful, prompt and easy to work with. 

Jamilda D.'s profile image
Jamilda D. 
3 years ago

The process was smooth. However, I reached out to several members of the team via email regarding questions that I had and no one ever responded or acknowledged that they received my message. Better communication would be appreciated. Other than that, everything was good. 

Robert C.'s profile image
Robert C. 
3 years ago

Great support and service the all the way thru. Exceeded my expectations. 

Deanna R.'s profile image
Deanna R. 
3 years ago

The day my closing was originally scheduled I was never told it was cancelled. 

Michael H.'s profile image
Michael H. 
3 years ago

We had a great experience from start to finish. We were communicated with every step of the way. We are very happy with the outcome and look forward to future dealings with Pennymac and their team. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,635 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.