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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Process took longer due to a loan officer change in the middle of the process
Took too long to get back to me. Didn't know I was paying to have a lower rate.
Better communication and not having to deal with multiple people
Good communication.
PENNYMAC and my loan team were extremely helpful, prompt and easy to work with.
The process was smooth. However, I reached out to several members of the team via email regarding questions that I had and no one ever responded or acknowledged that they received my message. Better communication would be appreciated. Other than that, everything was good.
Great support and service the all the way thru. Exceeded my expectations.
The day my closing was originally scheduled I was never told it was cancelled.
We had a great experience from start to finish. We were communicated with every step of the way. We are very happy with the outcome and look forward to future dealings with Pennymac and their team.
PENNYMAC has a 4.4 star rating with 48,635 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.