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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,178 reviews
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Michael B.'s profile image
Michael B. 
4 years ago

Process took longer due to a loan officer change in the middle of the process 

Robert D.'s profile image
Robert D. 
4 years ago

Took too long to get back to me. Didn't know I was paying to have a lower rate. 

TAMIKA S.'s profile image
TAMIKA S. 
4 years ago

Better communication and not having to deal with multiple people 

Taggart C.'s profile image
Taggart C. 
4 years ago

Good communication. 

Ishmael C.'s profile image
Ishmael C. 
4 years ago

Not sure who this person is or their role in my process of refinancing or closing. 

Jamilda D.'s profile image
Jamilda D. 
4 years ago

The process was smooth. However, I reached out to several members of the team via email regarding questions that I had and no one ever responded or acknowledged that they received my message. Better communication would be appreciated. Other than that, everything was good. 

Robert C.'s profile image
Robert C. 
4 years ago

Great support and service the all the way thru. Exceeded my expectations. 

Preston C.'s profile image
Preston C. 
4 years ago

Fairly easy process 

MICHAEL M.'s profile image
MICHAEL M. 
4 years ago

No comments 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,178 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.