This profile has been claimed by the business owner or representative.
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Not give last minute paperwork hours before closing, give a verbal brake down of the closing paperwork in advance
Communication with Amy is Awesome. Needs to work with the closing team to communicate with our agent Amy. Rather than that, Rverything is Awesome😀
Excellent refinance experience! It was quick, easy and painless! I would highly recommend Penny Mac.
The entire process was smooth and quick.
Outstanding!
Solid, reliable lender. Thanks
Poor communication. Would tells us we could do one thing and they find out we couldn't do that. Over promised and under delivered on multiple occasions. We would try and call or email and no responses back. At the end towards closing we probably talked to 10+ different people there to try and help us out cause we weren't getting anything from Nancy. We really enjoyed PennyMac with our first two homes now this one was not the same. Just really didn't feel like PennyMac cared about us and our time.
Was amazing to work with the mac team!
Okay to work with
PENNYMAC has a 4.4 star rating with 48,645 reviews.
PENNYMAC is open now. It will close at 5:00 p.m.