PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,159 reviews
Select a rating
James B.'s profile image
James B. 
3 years ago

I would like to mention how pleasant Brianna was to work with. Brianna knew exactly what we were talking about even when we weren't asking the questions properly. My wife and I learned so much from Brianna and the whole PennyMac team. Thank you for this wonderful experience and fantastic customer service. Jim and Meredith Borowski 

Meredith B.'s profile image
Meredith B. 
3 years ago

Working with Brianna & Mark at PennyMac made this entire refinancing experience very easy and painless. 

Desiderio C.'s profile image
Desiderio C. 
3 years ago

From the first call to the closing and now making my payments, I have always received good advice and attention. 

Jeff M.'s profile image
Jeff M. 
3 years ago

communication was great through the process. Only complaint is/was that employment verification happened a second time 1 day before closing with an urgent email---you must have your employer do this. It was able to happen...but I needed to specifically ask my boss to expedite and that is not a good thing to do for anyone 

Arturo Guevara A.'s profile image
Arturo Guevara A. 
3 years ago

Too many "Ups & Downs" , missed some communication . At the end process went fine but process and communication can be smoother 

ROSALBA A.'s profile image
ROSALBA A. 
3 years ago

Thank you! 

MISTY M.'s profile image
MISTY M. 
3 years ago

Sandrea and the Pennymac team did an amazing job in all phases of our refinance and made it very easy and convenient. I look forward to using Pennymac again in te future. 

Keren C.'s profile image
Keren C. 
3 years ago

Tracy and everyone working with my file were awesome 

Brent E.'s profile image
Brent E. 
3 years ago

Claudia is a ultra sweet person in her communication approach. It is unusual to find a person to talk to like Claudia. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,159 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.