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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everything
Kayla was really instrumental in putting the entire thing together and saving the situation at the last minute. I had special circumstances preventing me from signing the closing documents at the normal deadline. Kayla was instrumental in getting the deadline extended for me to meet my consideration.
PennyMac did a great job closing our cash out loan quickly. They worked with me to resolve issues when my documents would upload, their IT resolved the issue and submitted everything for me in just a few minutes.
Edward did everything he could to help me and finish this process. He did a marvelous job.
Logan was present from the first call to the last check-in for closing. Excellent communication.
Great experience. Super quick process with great customer service. Thank you!
Everything went really smooth.
Thank you!
Closing the loan (a fairly straight forward loan) prior to expiration of the interest rate lock in was truly an exceptional effort that I appreciate. Since my lock in, interest rates have moved up 0.5%. From the timing of the initial call from Cynthia Ackerman to Giovana Oliveira's processing of my application, PennyMac has executed flawlessly & ahead of schedule.
PENNYMAC has a 4.4 star rating with 48,645 reviews.
PENNYMAC is open now. It will close at 5:00 p.m.