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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,645 reviews
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FRANCISCO Z.'s profile image
FRANCISCO Z. 
3 years ago

Everything 

Mahmoud S.'s profile image
Mahmoud S. 
3 years ago

Kayla was really instrumental in putting the entire thing together and saving the situation at the last minute. I had special circumstances preventing me from signing the closing documents at the normal deadline. Kayla was instrumental in getting the deadline extended for me to meet my consideration. 

Bryan G.'s profile image
Bryan G. 
3 years ago

PennyMac did a great job closing our cash out loan quickly. They worked with me to resolve issues when my documents would upload, their IT resolved the issue and submitted everything for me in just a few minutes. 

Alondra Garcia F.'s profile image
Alondra Garcia F. 
3 years ago

Edward did everything he could to help me and finish this process. He did a marvelous job. 

Edith O.'s profile image
Edith O. 
3 years ago

Logan was present from the first call to the last check-in for closing. Excellent communication. 

Jered M.'s profile image
Jered M. 
3 years ago

Great experience. Super quick process with great customer service. Thank you! 

Stephanie B.'s profile image
Stephanie B. 
3 years ago

Everything went really smooth. 

Rebecca K.'s profile image
Rebecca K. 
3 years ago

Thank you! 

CHRISTOPHER M.'s profile image
CHRISTOPHER M. 
3 years ago

Closing the loan (a fairly straight forward loan) prior to expiration of the interest rate lock in was truly an exceptional effort that I appreciate. Since my lock in, interest rates have moved up 0.5%. From the timing of the initial call from Cynthia Ackerman to Giovana Oliveira's processing of my application, PennyMac has executed flawlessly & ahead of schedule. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,645 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.