PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,156 reviews
Select a rating
RANDY WHEELER J.'s profile image
RANDY WHEELER J. 
3 years ago

Nice people were patient with me and worked with me u guys are awesome 

Mark D.'s profile image
Mark D. 
3 years ago

Polite, efficient and helpful. Thanks! 

Jennifer H.'s profile image
Jennifer H. 
3 years ago

Grace was the most helpful person through this process. Our closing kept getting delayed due to the sale of our house. Anytime I needed to change the closing date on our new house Grace was on top of it. She would call me weekly for status updates. I would definitely recommend Grace & PennyMac to everyone. Thank you for all of your help. 

Dawn S.'s profile image
Dawn S. 
3 years ago

There were some challenges but I was always able to speak to a representative who was helpful and knowledgeable. 

Jonathan B.'s profile image
Jonathan B. 
3 years ago

Clearer communication on documents needed 

Christian J.'s profile image
Christian J. 
3 years ago

My overall experience with PENNYMAC loan processing team has been nothing short of great! Anna provided constant and timely communication from the beginning to the end, which made the process stress free. Will definitely recommend PENNYMAC for your future loan financing! 

Patrick L.'s profile image
Patrick L. 
3 years ago

Anna made this a great experience. 

ANDRES G.'s profile image
ANDRES G. 
3 years ago

Excellent service by the whole PENNYMAC TEAM thank you so much 

David T.'s profile image
David T. 
3 years ago

It fell thru after being approved the first time because of time for Penny Mac to get the closing done before time ran out. I had to reapply and all terms, etc. changed. DeAngelo did fine, the process was challenging, but at the end it went thru, so... 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,156 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.