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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,156 reviews
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Curtis K.'s profile image
Curtis K. 
3 years ago

Good combination of folks to help me out with all the documents required. 

KEVIN W.'s profile image
KEVIN W. 
3 years ago

I was kept informed throughout the process and uploading requested documents was simple. 

Wesit K.'s profile image
Wesit K. 
3 years ago

Very good communication. They always answered my questions and were pleasant to talk to. Very professional loan company. Thanks for an easy refinance! 

Jon M.'s profile image
Jon M. 
3 years ago

It was pretty easy to communicate and work together. 

Nicholos T.'s profile image
Nicholos T. 
3 years ago

Sandra was awesome! Kept it professional yet fun and exciting. Hard to do when we have all been through the process a few times. Get a chance, ask for her! 

Dennis A.'s profile image
Dennis A. 
3 years ago

Gathering needed documents was tedious. 

Phouangmaly judy I.'s profile image
Phouangmaly judy I. 
3 years ago

De’Loria and the penny mac team were amazing from the beginning of our process to the very end!! They answered questions and any concerns we had professionally and promptly!! 

Sean M.'s profile image
Sean M. 
3 years ago

Kristina was super helpful throughout our process. We were able to close earlier and everything was communicated directly to us in easy to understand terms. 

Thomas W.'s profile image
Thomas W. 
3 years ago

I get antsy when there are gaps in communication for this important of a transaction...so I call and ask a LOT of questions. Giovana answered every time I called her I think, and was able to answer my questions, and when she had to do additional research, she always called me back promptly- even if she was waiting on more information herself. That meant a lot to me and managing my anxiety!! Thanks again! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,156 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.