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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Good combination of folks to help me out with all the documents required.
I was kept informed throughout the process and uploading requested documents was simple.
Very good communication. They always answered my questions and were pleasant to talk to. Very professional loan company. Thanks for an easy refinance!
It was pretty easy to communicate and work together.
Sandra was awesome! Kept it professional yet fun and exciting. Hard to do when we have all been through the process a few times. Get a chance, ask for her!
Gathering needed documents was tedious.
De’Loria and the penny mac team were amazing from the beginning of our process to the very end!! They answered questions and any concerns we had professionally and promptly!!
Kristina was super helpful throughout our process. We were able to close earlier and everything was communicated directly to us in easy to understand terms.
I get antsy when there are gaps in communication for this important of a transaction...so I call and ask a LOT of questions. Giovana answered every time I called her I think, and was able to answer my questions, and when she had to do additional research, she always called me back promptly- even if she was waiting on more information herself. That meant a lot to me and managing my anxiety!! Thanks again!
PENNYMAC has a 4.4 star rating with 48,156 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.