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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Was a great experience working with Norma.
It was a breeze.
The automated requests could have been clearer and tailored to our "Streamline VA" loan better. The robo emails were constantly asking for stuff we were to ignore. But otherwise a great experience.
The process was convenient and easy.
More comunicación
I was told that my loan would close by a certain date, but it did not. I was also initially told I was locked in at 3.374% with 0.121 closing points, but that turned into a half point more closing points because my appraisal was not accurate and I have no control over that.
Prompt response to questions, within 24hrs, would have been helpful. It took multiple emails to get a response if any. We never actually received the corrected closing documents/numbers to review prior to closing, after multiple emails sent requesting them.
I all ready had a loan through PennyMac so they had a lot of my information, and I needed to update some items, so it was pretty smooth.
As I kept telling everyone, my computer is broken and it is too hard to read documents on my phone. But I kept getting them! Darrell was very nice and seemed eager to please. S Bass 2092
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,649 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.