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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,339 reviews
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Ishmael C.'s profile image
Ishmael C. 
4 years ago

Not sure who this person is or their role in my process of refinancing or closing. 

Jamilda D.'s profile image
Jamilda D. 
4 years ago

The process was smooth. However, I reached out to several members of the team via email regarding questions that I had and no one ever responded or acknowledged that they received my message. Better communication would be appreciated. Other than that, everything was good. 

Robert C.'s profile image
Robert C. 
4 years ago

Great support and service the all the way thru. Exceeded my expectations. 

Leonardo S.'s profile image
Leonardo S. 
4 years ago

Very good every time 

RICHARD P.'s profile image
RICHARD P. 
4 years ago

Over all experience was good. There were a few times i didn't get answers on my time line but i assume i am not the only one refinancing a loan. Brittney did a great job. 

Preston C.'s profile image
Preston C. 
4 years ago

Fairly easy process 

MICHAEL M.'s profile image
MICHAEL M. 
4 years ago

No comments 

John C.'s profile image
John C. 
4 years ago

I would have to give as many stars as on a great summer night my experience was better than I had thought. Sandi was a joy and the whole team was great!! 

Casey M.'s profile image
Casey M. 
4 years ago

communication was great. Justin replied very quickly with every request for information and made sure the loan was processed with no delays. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,339 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.