This profile has been claimed by the business owner or representative.
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Being able to close on time without any delays. Even though request for documents was repetitive, the team did a great job to ensure there were huddles to close on time.
More interaction, and probably pre-scheduled, with individuals like Shay. She was the bright spot in this very unpleasant process. Communication was frequent but not always fruitful, receiving calls almost daily during the work day and unscheduled. Evening calls interrupted family time, which again would be manageable with a little notice. When the timing did work, Shay was very clear, communicative, and listened to my questions and concerns and sought clarity. With many other individuals it seemed like a ‘task driven’ ... read more
I had a great experience throughout my refinance process. They made it easy and a less stressful process
Everything went great
My experience with this transaction to receive a portion of the equity has made a positive difference in our household budget. This lender is very reliable and the representatives all seemed to treat me like a family member.
I had a great experience!
Pennymac made our refinancing process a breeze👍🤙🤙🤙🤙🤙
Everyone that I talked with was very professional. The whole process went very smoothly and we close a day earlier than expected.
Loan officers were professional and knowledgeable, Only problem was wanting me to cash out on credit cards which were not charging interest. If I had done that, i would have been paying interest for the next 30 years
PENNYMAC has a 4.5 star rating with 49,185 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.