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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Good service, thank you
Great experience refinancing
Very plesant person to talk to
My Mac Team was truly knowledgeable and professional. They made my experience very smooth and pleasant.
Convenient process.
GREAT CUSTOMER SERVICE FROM JORGE AND JESSICA
The Is the patience and customer service that Amanda showed went up and beyond. She made sure that I stayed up to speed on everything. She made sure that I was comfortable and answered any concerns I had by always following up with me. Making sure things stayed on track was also very important to me and she made sure that they did.
I discovered an escrow issue that was totally not my fault and that is still unresolved, exreamly poor communication and a very slow process dealing with this issue. I was told my cash to close was xxx amount, and changed drastically with every other phone call. I dont understand how the same company refinancing my loan, who had my information......still screwed my name up and did nothing to correct it, even after being told several times it was wrong! My name was finally corrected the day before closing. To top it off, I wa... read more
It was very easy
PENNYMAC has a 4.4 star rating with 49,366 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.