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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
This was one of the best experiences I've had with closing a loan.
Everyone was great?
Thanks for helping
Very helpful and professional. Great customer service!
Excellent experience
Representative estimated that I would recoup closing costs within 36 months. That is NOT, however, what appeared on closing documents.
During the closing process, we had questions about documents, dates and others. We had to consistently email and call to get other agents to find the answers to our questions. No time frame was given to us once we had an offer accepted for the closing documentation. We did our best to get required/requested documents to PennyMac same day as requested. I did not feel the same when it came to Cindy. To the point where we even had our real-estate agent reach out to her a day or two before closing for the required documents. Eve... read more
Great experience. Know loan processor.
We had a great experience and we’re satisfied on the services rendered to us . It was a well done job by Krystal and teamwork and appreciate Krystal’s time and effort in returning my calls👍 Kudos to Krystal and team👏
PENNYMAC has a 4.4 star rating with 49,366 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.