PENNYMAC

David B. 

on Birdeye

4 years ago

Loan process team maintained constant throughout all required steps. Head processor was quick to respond to questions and resolve unexpected conflicts as they arose. Strongly support team's availability to contact and respond to questions. 

CONRAD SEYMOUR I. 

on Birdeye

4 years ago

Joyce was very prompt, professional, and very helpful. 

Kyle W. 

on Birdeye

4 years ago

Super easy and stress free process! 

Richard H. 

on Birdeye

4 years ago

We never spoke to a Tatana Prant. On 3/7/2022 Gabriel called and said a Tasha Hoekstra would be our loan specialist and would be calling us with regular updates. We never had any calls or contact from her. We would call our My Mac team with questions and those people were very helpful and I was satisfied with them. 

Thomas K. 

on Birdeye

4 years ago

Everyone did there job very well. There are some things that I would have liked more details on but overall it was an easy experience 

Larry R. 

on Birdeye

4 years ago

Bethany Montague was very knowledgeable and explained all the documents.We was very satisfied with her.she did a great job.all I give you is Five Star reating. 

Rickie M. 

on Birdeye

4 years ago

Title company 

Kenneth Taylor J. 

on Birdeye

4 years ago

The overall process from beginning to closing was a challenge for me. I had a few personal situations going on and didn't think I would be able complete the entire process on time. However, Bethany Montague never gave up on me eventhough I was ready to throw in the towel. I appreciate Bethany Montague's professionalism and understanding. Thank you PennyMac for having a Blessed and dedicated representative!!!! 

Dionna A. 

on Birdeye

4 years ago

thank you for all of the updates and taking time to educate me where needed