PENNYMAC's cover image

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,683 reviews
Select a rating
Danny Ross A.'s profile image
Danny Ross A. 
a year ago

Tyler and Yester were excellent and tolerated my silly questions at every turn. Thank you so much.  

Business response:

Hi Danny - Your feedback is greatly appreciated. Thank you for the review. 

Gail M.'s profile image
Gail M. 
a year ago

Thank you for being nice and considerate and understanding to seniors, continue remembering they need extra help,thank you 

Business response:

Hi Gail - Your feedback is greatly appreciated. Thank you for the review. 

Bond N.'s profile image
Bond N. 
a year ago

Great experience! 

Business response:

Hi Bond - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Ivyn C.'s profile image
Ivyn C. 
a year ago

Great team.  

Business response:

Thank you for the positive review, Ivyn! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Desta S.'s profile image
Desta S. 
a year ago

Very disappointed in Pennymac. They mistakenly withdrew multiple mortgage payments at once for the same month. They were unwilling to resolve the issues presented due to this error but assured me "it wouldn't happen again".  

Business response:

We appreciate your review, Desta. If you're interested in discussing this further, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply* 

Stanley A.'s profile image
Stanley A. 
a year ago

I thought the service I received was excellent! I used to work in the reverse mortgage industry & I am extremely impressed with the PennyMac's team! 

Business response:

Thank you for taking the time to share your experience with us, Stanley. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Kevin B.'s profile image
Kevin B. 
a year ago

Edna was exceptionally. She identified issues and worked quickly to get them addressed. Loved working with her.  

Business response:

Hi Kevin - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Mark D.'s profile image
Mark D. 
a year ago

Everyone was so helpful. I had numerous questions that were answered. Thank you for contacting me.  

Business response:

Hi Mark - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Jermel W.'s profile image
Jermel W. 
a year ago

It was great working with Tyra and pennymac  

Business response:

Hi Jermel - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,683 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.