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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,742 reviews
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Walner G.'s profile image
Walner G. 
a year ago

Great team and customer service 

Business response:

Hi Walner - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Oscar I.'s profile image
Oscar I. 
a year ago

Overall John and Kennedy did a fantastic job from beg. to end. Thanks! 

Business response:

Thank you for taking the time to share your experience with us, Oscar. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Tamera W.'s profile image
Tamera W. 
a year ago

I truly enjoyed the experience with the mortgage team and especially with Mr. Barry Morrow he was nice, understanding knowledgeable and quick to respond to my questions. 

Business response:

Hi Tamera - Your feedback is greatly appreciated. Thank you for the review. 

Grace D.'s profile image
Grace D. 
a year ago

Service was great simple process 

Business response:

Thank you for the positive review, Grace! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Tommy B.'s profile image
Tommy B. 
a year ago

When do the bills I assigned as part of the refinance get paid? 

Business response:

Hi Tommy - Your feedback is greatly appreciated. Thank you for the review. 

Sia C.'s profile image
Sia C. 
a year ago

I am grateful fir tge help and guidance that Rosario Lopez. She is very patient and super responsive. she is prompt and clear on her when providing instructions 

Business response:

Thank you for taking the time to share your experience with us, Sia. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

John S.'s profile image
John S. 
a year ago

Starting from our initial inquiry we were met with professionalism and understanding. Everything was explained and any changes that came about during the process were dealt with the same. We are happy to be with Penny Mac and hope to continue. Thank 

Business response:

Hi John - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Sue C.'s profile image
Sue C. 
a year ago

Peter always showed ownership of everything to get this to the end, he did a rest job, and so did Chris, excellent experience 

Business response:

Hi Sue - Your feedback is greatly appreciated. Thank you for the review. 

David R.'s profile image
David R. 
a year ago

Very pleasant experience 

Business response:

Hi David - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,742 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.