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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Very responsive and timely communication. Super smooth closing
Business response:
Hi Charles - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
We had an awesome process!!
Business response:
Thank you for taking the time to share your experience with us, Billy. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
This was my first time. I can say it was not an unpleasant experience and that was because of Josh/Nicole. Together they walked me through the process. They kept me informed. They were timely in responding to my many questions. Kudos Josh/Nicole
Business response:
Hi Deborah - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
I really appreciated the updates and where we were on the process.
Business response:
Hi April - Your feedback is greatly appreciated. Thank you for the review.
Good experience with every step
Business response:
Hi Travis - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
That was the best customer service I have had in a long time thank you
Business response:
Thank you for the positive review, Timothy! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Both Eric and Noah were extremely helpful and a pleasure to work with!
Business response:
Thank you for taking the time to share your experience with us, Tracey. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Rashawna was very helpful and responsive during the entire home buying process. She made the experience easy and smooth. 5 star customer service! Promote her immediately!
Business response:
Thank you for taking the time to share your experience with us, Joshua. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
The entire process was easy and my loan officer was helpful along every step.
Business response:
Thank you for the positive review, Steven! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
PENNYMAC has a 4.5 star rating with 49,068 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.