PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,940 reviews
Select a rating
Jeffrey W.'s profile image
Jeffrey W. 
on Birdeye

7 months ago

Great timing! 

Business response:

Thank you for the positive review, Jeffrey! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Arleen B.'s profile image
Arleen B. 
on Birdeye

7 months ago

Excellent job... excellent staff 

Business response:

Hi Arleen - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Leland M.'s profile image
Leland M. 
on Birdeye

7 months ago

Excellent and very smooth process.  

Business response:

Hi Leland - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Perry O.'s profile image
Perry O. 
on Birdeye

7 months ago

Thank you for being the best part of Penny Mac! 

Business response:

Hi Perry - Your feedback is greatly appreciated. Thank you for the review. 

Shana S.'s profile image
Shana S. 
on Birdeye

7 months ago

I have been pleasantly surprised with the process. It has been a long time since refinancing my home so I was unfamiliar with the updated practices. The process has definitely improved since then. Thank you. 

Business response:

Thank you for taking the time to share your experience with us, Shana. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Henry O.'s profile image
Henry O. 
on Birdeye

7 months ago

Thanks  

Business response:

Hi Henry - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Andrew B.'s profile image
Andrew B. 
on Birdeye

7 months ago

Peter was super explanatory and thorough with all information. This was my first refinancing and he made it super smooth! Thanks Peter! 

Business response:

Hi Andrew - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Randy D.'s profile image
Randy D. 
on Birdeye

7 months ago

Very professional and well communicated. 

Business response:

Thank you for taking the time to share your experience with us, Randy. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Gloria L.'s profile image
Gloria L. 
on Birdeye

7 months ago

Amazing service!! Very helpful and pleasant.  

Business response:

Thank you for the positive review, Gloria! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,940 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.