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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,068 reviews
Select a rating
Deborah C.'s profile image
Deborah C. 
on Birdeye

5 months ago

Excellent loan team that provided efficient and professional service . 

Business response:

Thank you for the positive review, Deborah! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

John B.'s profile image
John B. 
on Birdeye

5 months ago

The Mac Team work very efficiently to resolve any and all questions and concerns. Provided a smooth and quick closing.  

Business response:

Hi John - Your feedback is greatly appreciated. Thank you for the review. 

Peter J.'s profile image
Peter J. 
on Birdeye

5 months ago

Very pleasant experience. Our loan office was fantastic  

Business response:

Hi Peter - Your feedback is greatly appreciated. Thank you for the review. 

Frederick F.'s profile image
Frederick F. 
on Birdeye

5 months ago

Yester and Susan were great. Yester was always on top of everything. I never had to ask a question. She had the answer before I knew the question. There was a mix-up with the appraisal and she handle it right away. I couldn't be happier..TY  

Business response:

Thank you for taking the time to share your experience with us, Frederick. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Matthew W.'s profile image
Matthew W. 
on Birdeye

5 months ago

The PennyMac team was easy to work with throughout the application and approval process  

Business response:

Hi Matthew - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Marc M.'s profile image
Marc M. 
on Birdeye

5 months ago

Overall results from the efforts were satisfactory and appreciated  

Business response:

Hi Marc - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Everett H.'s profile image
Everett H. 
on Birdeye

5 months ago

it was great everything went very smooth and quick 

Business response:

Thank you for taking the time to share your experience with us, Everett. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Adolphus H.'s profile image
Adolphus H. 
on Birdeye

6 months ago

Very Professional & Patient! 

Business response:

Thank you for taking the time to share your experience with us, Adolphus. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Stephanie S.'s profile image
Stephanie S. 
on Birdeye

6 months ago

LaToyaka was so helpful and kind! 

Business response:

Hi Stephanie - Your feedback is greatly appreciated. Thank you for the review. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,068 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.