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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,742 reviews
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Lisa H.'s profile image
Lisa H. 
a year ago

Thank you for the availability whenever I needed it and the follow up throughout the week to make sure it was competed on time 

Business response:

Hi Lisa - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Margaret P.'s profile image
Margaret P. 
a year ago

Gloria, Barry and Mikaylie were very professional, responsive and pleasant to work with! The only small hiccup was the title company sending the Notary a packet for me to complete/sign that was not relevant to my loan. Signing was rescheduled. 

Business response:

Hi Margaret - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Jimmy D.'s profile image
Jimmy D. 
a year ago

We tell our friends about Penny Mac all the time. The professionalism, the timeliness, the great people who work for or represent them. Great lender! 

Business response:

Hi Jimmy - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Clifford D.'s profile image
Clifford D. 
a year ago

It was my understanding that Pennymac was going to send the payment to the financial institutions. 

Business response:

We appreciate your review, Clifford. If you're interested in discussing this further, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply* 

Alicia L.'s profile image
Alicia L. 
a year ago

I am impressed with how Destini facilitated the entire process. She kept me on track and well-informed throughout the entire process. 

Business response:

Hi Alicia - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Joseph P. M.'s profile image
Joseph P. M. 
a year ago

I had trouble because I'm not good with computers, but they had so much patience. The had to walk me through everything I did. I have to say I am so greatful that I had them help me. I will always recommend Penny Mac! Thank you so much for everything 

Business response:

Thank you for the positive review, Joseph! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Lydia F.'s profile image
Lydia F. 
a year ago

A noticed of thanks to all associates who provided excellent care during my different time. 

Business response:

Thank you for the positive review, Lydia! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Teresa G.'s profile image
Teresa G. 
a year ago

Latrice was wonderful and explained to me what happened with the paperwork. She had updated all of the information for my husband‘s name but the title company had not listened. She was very kind. 

Business response:

Thank you for the positive review, Teresa! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Keisha S.'s profile image
Keisha S. 
a year ago

Michael Henry was responsive to my questions and was very patient with the entire process. I have already recommended Pennymac to my associates. 

Business response:

Hi Keisha - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,742 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.