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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,742 reviews
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Lisa B.'s profile image
Lisa B. 
a year ago

Faiza was responsive and really attentive to my requests. She honestly wanted to help! 

Business response:

Hi Lisa - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Jeffrey P.'s profile image
Jeffrey P. 
a year ago

We had an easy experience with our VA IRRRL. We worked with Taylor Crume and James Wright and had a fantastic experience with both individuals. Taylor walked us through the myriad of details to get it set up, and James answered questions each week. 

Business response:

Hi Jeffrey - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Hamid M.'s profile image
Hamid M. 
a year ago

Liam was always very informative, helpful, patient and very pleasant !! 

Business response:

Thank you for the positive review, Hamid! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Nancy C.'s profile image
Nancy C. 
a year ago

Had a wonderful experience with everyone handling our loan. 

Business response:

Thank you for the positive review, Nancy! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Charity C.'s profile image
Charity C. 
a year ago

James and Andre were fantastic to work with. Both were very accessible and responsive. Great experience. 

Business response:

Hi Charity - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Amarnath M.'s profile image
Amarnath M. 
a year ago

Thank you to everyone who, especially Taylor and Liem. We enjoyed working with you and appreciate your professionalism and straightforward approach. All the best, Rekha and Amar 

Business response:

Hi Amarnath - Your feedback is greatly appreciated. Thank you for the review. 

Dale J.'s profile image
Dale J. 
a year ago

Great communication and follow-up throughout the process. 

Business response:

Thank you for taking the time to share your experience with us, Dale. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Nicolas B.'s profile image
Nicolas B. 
a year ago

Thank you for the excellent customer service 

Business response:

Thank you for taking the time to share your experience with us, Nicolas. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Brian S.'s profile image
Brian S. 
a year ago

Sandra was professional and always available to answer questions, even when I messaged late in the day. She was a pleasure to work with and ensured a smooth transition from start to finish. 

Business response:

Thank you for taking the time to share your experience with us, Brian. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,742 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.