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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Nice & seamless
Business response:
Hi George - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
The process was great and easy to understand
Business response:
Hi Marcus - Your feedback is greatly appreciated. Thank you for the review.
Miranda and Yester were OUTSTANDING
Business response:
Thank you for taking the time to share your experience with us, Cicely. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Easy
Business response:
Hi Shunita - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Thanks for the quick and seamless experience. Also appreciate the attention to customer service received throughout the entire journey.
Business response:
Thank you for the positive review, William! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Christopher and Team were excellent!!! Appreciate all they did for me and my family!!!
Business response:
Hi Thomas - Your feedback is greatly appreciated. Thank you for the review.
Paulette was amazing! She was always very quick to respond to any questions, and she kept me updated every step in the loan process.
Business response:
Hi Timothy - Your feedback is greatly appreciated. Thank you for the review.
Peter Ashworth was always available and responsive !
Business response:
Hi Herbert - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
My loan was recently sold to PennyMac from another lender, I was told that nothing would change but that was simply not the case. PennyMac unwilling to work with me to correct some billing issues, not happy with the customer service I received as a new customer.
Business response:
Hi Matthew - Thank you for your feedback. We'd like to learn more about how we can improve your experience with us. If you're interested, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,107 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.