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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Nothing negative to say about my experience with the loan process everything went smoothly. Any questions or concerns were always answered to takin care of in a professional manner over all 10 out of 10 experience. Appreciate the business.
Business response:
Thank you for the positive review, Thomas! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Too many last minute disclosures
Business response:
We appreciate your review, Brendan. If you're interested in discussing this further, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply*
Everything was great
Business response:
Hi Lucien - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Everything went well. Perhaps some effort to get ALL document requirements clearly communicated early and up front. Only slightly irritated and inconvenienced by several “last minute “ additional documents requests. But overall very pleased. Thanks
Business response:
Hi Timothy - Your feedback is greatly appreciated. Thank you for the review.
OMG Lee was so awesome
Business response:
Thank you for the positive review, Robin! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Jaime did a great job. I recommended everybody. He’s a great asset to the Penny Mac team. Everything I needed and he needed we communicated well he’s a great asset. Thanks.
Business response:
Hi William - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Rosario was wonderful! Very knowledgeable, patient and responsive.
Business response:
Hi Paul - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
All team members were professional, friendly and very helpful. This was a great experience.
Business response:
Hi Susanne - Your feedback is greatly appreciated. Thank you for the review.
Liam Nguyen was extremely helpful, answering all my questions in a timely manner and explaining everything clearly. He was a great help getting through this refinance.
Business response:
Hi Tracy - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
PENNYMAC has a 4.4 star rating with 49,442 reviews.
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.