PENNYMAC's cover image

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,442 reviews
Select a rating
Thomas N.'s profile image
Thomas N. 
a year ago

Nothing negative to say about my experience with the loan process everything went smoothly. Any questions or concerns were always answered to takin care of in a professional manner over all 10 out of 10 experience. Appreciate the business. 

Business response:

Thank you for the positive review, Thomas! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Brendan T.'s profile image
Brendan T. 
a year ago

Too many last minute disclosures 

Business response:

We appreciate your review, Brendan. If you're interested in discussing this further, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply* 

Lucien R.'s profile image
Lucien R. 
a year ago

Everything was great 

Business response:

Hi Lucien - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Timothy N.'s profile image
Timothy N. 
a year ago

Everything went well. Perhaps some effort to get ALL document requirements clearly communicated early and up front. Only slightly irritated and inconvenienced by several “last minute “ additional documents requests. But overall very pleased. Thanks 

Business response:

Hi Timothy - Your feedback is greatly appreciated. Thank you for the review. 

Robin B.'s profile image
Robin B. 
a year ago

OMG Lee was so awesome 

Business response:

Thank you for the positive review, Robin! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

William K.'s profile image
William K. 
a year ago

Jaime did a great job. I recommended everybody. He’s a great asset to the Penny Mac team. Everything I needed and he needed we communicated well he’s a great asset. Thanks. 

Business response:

Hi William - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Paul T.'s profile image
Paul T. 
a year ago

Rosario was wonderful! Very knowledgeable, patient and responsive. 

Business response:

Hi Paul - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Susanne G.'s profile image
Susanne G. 
a year ago

All team members were professional, friendly and very helpful. This was a great experience. 

Business response:

Hi Susanne - Your feedback is greatly appreciated. Thank you for the review. 

Tracy F.'s profile image
Tracy F. 
a year ago

Liam Nguyen was extremely helpful, answering all my questions in a timely manner and explaining everything clearly. He was a great help getting through this refinance. 

Business response:

Hi Tracy - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,442 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.