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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,068 reviews
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John B.'s profile image
John B. 
on Birdeye

5 months ago

The text message feature was great! The team was super helpful!! 

Business response:

Hi John - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Pedro G.'s profile image
Pedro G. 
on Birdeye

5 months ago

Yester Gazdjian was extremely informative, responsive supportive and pleasant and made the closing process seamless. Richard Peck listened and formulated a viable option and he made the financial process personal rather than just a loan. 

Business response:

Hi Pedro - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Francisco Leon-herrera J.'s profile image
Francisco Leon-herrera J. 
on Birdeye

5 months ago

Russel was amazing made it super easy and smooth. 

Business response:

Hi Francisco - Your feedback is greatly appreciated. Thank you for the review. 

Michael V.'s profile image
Michael V. 
on Birdeye

5 months ago

I had some concern with my wife’s work verification process as her workplace was called too many times and having to fax back documentation multiple times 

Business response:

Hi Michael - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Lee W.'s profile image
Lee W. 
on Birdeye

5 months ago

If I were to ever refinance or get a new loan I would want to work with the same team of Nathan Riedel and Anna Eng-they were both great👍 

Business response:

Thank you for the positive review, Lee! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Mia M.'s profile image
Mia M. 
on Birdeye

5 months ago

All my questions were answered as soon as I asked them. It was a very easy process from beginning to the end.  

Business response:

Hi Mia - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Catherine O.'s profile image
Catherine O. 
on Birdeye

5 months ago

Norma made the whole experience very pleasant. 

Business response:

Hi Catherine - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

William L.'s profile image
William L. 
on Birdeye

5 months ago

Team was great in keeping up updated and aware of what was happening each step of the way.  

Business response:

Hi William - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Joshua W.'s profile image
Joshua W. 
on Birdeye

5 months ago

Billy was absolutely amazing. We had an issues and he was attentive and fast on getting things fixed  

Business response:

Hi Joshua - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,068 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.