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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Ok, problems with getting to closing
A timely response would have been nice and a direct number. Instead I would call and have to talk to several different people before I was told there’s nothing they could do I would have to wait for a call back . Such a frustrating process .
I think I only had contact with this person once.
Helpful and friendly
quick and accurate answers to questions
Giovana was great, very easy process
Miguel Villalpando helped me to get everything that I needed done on time in a clear and straight forward expedient manner.
On the plus side PennyMac approved the refinance. After the refinance loan, I have had problems with PennyMac. I can’t get anyone to return calls. My bank requested information from Francesca Hill and she never responded to messages. No, I would never refer anyone to PennyMac.
Overall this process was very smooth. There were some instances where documents were requested that had already been sent or were labeled incorrectly in the request that made no sense. Upon a call our questions were resolved and we were able to get the documents sent.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,789 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.