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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
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Very nice, very professional
Julie was always easy to contact. She communicated well.
Chantel was accommodating; she communicated at the time of day I was available and responded promptly.
Communication was good
Our bank act no. Was put in wrong. We did not receive closing money until the 6th day after closing. They had to make sure money got retreaved from the account that they sent it too.
Nathaniel made the whole process so easy. I normally don’t complete customer surveys, but I am making an exception this time because Nathaniel was so great.
Nathaniel had exceptional customer service and was really very knowledgeable in the loan options PennyMac offered. He was very patient, kind and always was available throughout the process. We are so blessed to have had him assigned to our loan processing. He was the best loan specialist I have had in my 20 plus years experience in buying homes. Thanks PennyMac for hiring such a super star as a specialist.
Jacob was specific and informative on what documentation needed to secure refinance loan. His attention to detail made this process smooth, on time and accurately well done. Thank you for making this a pleasant experience. Thank you!
Andrea was very pleasant & knowledgeable on all my questions Such a nice person do go through this process with. Great job!!!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,791 reviews.
When is PENNYMAC open?
PENNYMAC is permanently closed.