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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.46,785 reviews
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Preston H.'s profile image
Preston H. 
on Birdeye

2 years ago

Penny Mac was great to deal with on the other hand the title company they chose wasn't associated with others in my area but the did make accommodations to relocate to me... 

Albert L.'s profile image
Albert L. 
on Birdeye

2 years ago

Great experience 

DARRYL C.'s profile image
DARRYL C. 
on Birdeye

2 years ago

Lack of communication from Pennymac. I had to call multiple times to check status of my loan only to find out it was denied for reasons that i had emailed about, but never heard back. Then once loan was back on track, still lack of communication. I had to check on status. I just went through a loan on a condo a few months ago and that process/lender was MUCH better. This experienced compared to my one a few months ago was night/day. Only reason i went with PennyMac was my loan was already with you, so thought it would b... read more

William Castillo R.'s profile image
William Castillo R. 
on Birdeye

2 years ago

I am very satisfied with the work team that helped me with the refinancing. 

Michael A.'s profile image
Michael A. 
on Birdeye

2 years ago

Your team made it great 

Thomas P.'s profile image
Thomas P. 
on Birdeye

2 years ago

No problems 

Regina F.'s profile image
Regina F. 
on Birdeye

2 years ago

The entire process was excellent, easy and the support and follow up from Francesca and Ricardo Arreola made this an excellent experience. 

Melissa G.'s profile image
Melissa G. 
on Birdeye

2 years ago

Great experience with Penny Mac 

Melba M.'s profile image
Melba M. 
on Birdeye

2 years ago

Nathaniel was awesome. He took over my loan from the original loan officer, who failed to get my loan closed in a timely manner. I'm very happy with Nathaniel, but not happy at all with Malek (? spelling) 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,785 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.