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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.46,785 reviews
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Victoria G.'s profile image
Victoria G. 
on Birdeye

2 years ago

My loan process was fast and efficient, My only issue was that I was told I would be reimbursed for a Termite Inspection and I was not. All in all, the loan process took about 35 days, which was very quick. 

Sina A.'s profile image
Sina A. 
on Birdeye

2 years ago

great service from zanetta. would recommend her 10/10 

John M.'s profile image
John M. 
on Birdeye

2 years ago

EASY PROCESS 

Celina N.'s profile image
Celina N. 
on Birdeye

2 years ago

Communication between departments was excruciatingly terrible 

Monica S.'s profile image
Monica S. 
on Birdeye

2 years ago

Everything was great. From start to finish PENNYMAC team was on top of everything from my application to the final process. They call once a week with updates and more. Thank you so much for your help 

Rachel C.'s profile image
Rachel C. 
on Birdeye

2 years ago

Sandrea was amazing, every date she set to call us she never failed, we received weekly calls. She was on top of everything and any questions we had she was happy to answer. Her attitude and personality was absolutely amazing and I am so happy she was there to help is through the process. She is the best! 

Justin M.'s profile image
Justin M. 
on Birdeye

2 years ago

The entire refinance process was smooth. We have refinanced before and felt like we were constantly sending in updated paperwork. Not in this case. Also the closing happened within the timeframe discussed. 

Laura P.'s profile image
Laura P. 
on Birdeye

2 years ago

Great communication and easy documentation process. 

James R.'s profile image
James R. 
on Birdeye

2 years ago

Julie was very professional and helpful. Nice Lady to work with. I'm sure some other company would hire Ms. Hill in a hot second Great job Julie! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,785 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.