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2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directionsThank, process had minimal flaws.
Fast, easy, friendly. Can’t ask for much more than that.
It was a great experience because the loan officer was available on a Saturday to fill the refinancing application with me. The portal worked very well. Also when Kelvey took over my loan he speed up the process and helped lot to complete the final steps.
A lot of your request for information need to ask for up front that will take alot aggravation out of the prosse
Zanetta was exceptional to work with. My only concern was with the individual that conducted our appraisal. I felt that they did not provide an accurate evaluation. We went through a review process, which didn't result in a change in the evaluation. I understand that there are specific regulations that must be followed, but we do not believe that the person who conducted the appraisal had the proper skills and abilities to perform that type of work.
Loan was a easy process. I enjoyed working with penny mac and felt the value exceeded my expectations.
5 star… fast efficient great communication.
Mr. Kelvey Becks was amazing and patience. His experience and knowledge of all my paperwork’s was incredibly. I never needed to call him for anything he was on top of everything. He made sure I was completely satisfied. Mr. Becks gets 100 stars for his amazing work and skills. If anyone ever gets Mr. Becks you are in great hands with him. Thank You Mr. Kelvey Becks for all you do. From The Simpson’s Your one in a million.
I wish they told me that a insurance would be put on for the first 5 years of the loan. The purpose of refinancing in the first place was to lose the insurance and lower my payment. it did lower my payment but an insurance on the loan was attach again. I did not get any clarification on this.
PENNYMAC has a 4.4 star rating with 6,791 reviews.
PENNYMAC is permanently closed.