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PENNYMAC

4.4

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Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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4.46,791 reviews
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INMAN J.'s profile image
INMAN J. 
4 years ago

Thank, process had minimal flaws. 

Michael T.'s profile image
Michael T. 
4 years ago

Fast, easy, friendly. Can’t ask for much more than that. 

Fabian M.'s profile image
Fabian M. 
4 years ago

It was a great experience because the loan officer was available on a Saturday to fill the refinancing application with me. The portal worked very well. Also when Kelvey took over my loan he speed up the process and helped lot to complete the final steps. 

Howell M.'s profile image
Howell M. 
4 years ago

A lot of your request for information need to ask for up front that will take alot aggravation out of the prosse 

James S.'s profile image
James S. 
4 years ago

Zanetta was exceptional to work with. My only concern was with the individual that conducted our appraisal. I felt that they did not provide an accurate evaluation. We went through a review process, which didn't result in a change in the evaluation. I understand that there are specific regulations that must be followed, but we do not believe that the person who conducted the appraisal had the proper skills and abilities to perform that type of work. 

Roman H.'s profile image
Roman H. 
4 years ago

Loan was a easy process. I enjoyed working with penny mac and felt the value exceeded my expectations. 

Dennis W.'s profile image
Dennis W. 
4 years ago

5 star… fast efficient great communication. 

Rosetta S.'s profile image
Rosetta S. 
4 years ago

Mr. Kelvey Becks was amazing and patience. His experience and knowledge of all my paperwork’s was incredibly. I never needed to call him for anything he was on top of everything. He made sure I was completely satisfied. Mr. Becks gets 100 stars for his amazing work and skills. If anyone ever gets Mr. Becks you are in great hands with him. Thank You Mr. Kelvey Becks for all you do. From The Simpson’s Your one in a million. 

DANIELLE J.'s profile image
DANIELLE J. 
4 years ago

I wish they told me that a insurance would be put on for the first 5 years of the loan. The purpose of refinancing in the first place was to lose the insurance and lower my payment. it did lower my payment but an insurance on the loan was attach again. I did not get any clarification on this. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,791 reviews. 

When is PENNYMAC open?

PENNYMAC is permanently closed.