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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.46,785 reviews
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Yadollah H.'s profile image
Yadollah H. 
on Birdeye

2 years ago

It was the issue with the Title Company chosen Boston Title was one of the worst title companies I have ever dealt with. The first appraisal company was really as bad. They lied about contacting me also after they completed the appraisal of the house they never submitted the work. WE had to delay the close for another 15 days. 

PHYLLIS W.'s profile image
PHYLLIS W. 
on Birdeye

2 years ago

Great refinance experience. 

DANIELLE J.'s profile image
DANIELLE J. 
on Birdeye

2 years ago

I wish they told me that a insurance would be put on for the first 5 years of the loan. The purpose of refinancing in the first place was to lose the insurance and lower my payment. it did lower my payment but an insurance on the loan was attach again. I did not get any clarification on this. 

Stephen F.'s profile image
Stephen F. 
on Birdeye

2 years ago

The service was great. was a pleasant exp 

Jarod T.'s profile image
Jarod T. 
on Birdeye

2 years ago

The whole process was easy, my team was very friendly, very communicative, responsive, and more than accommodating working with my refinance through a divorce. Couldn't be happier! 

Joseph R.'s profile image
Joseph R. 
on Birdeye

2 years ago

Great service 

Tyler T.'s profile image
Tyler T. 
on Birdeye

2 years ago

The information I received about my closing time was inaccurate. The information I received about my December payment was inaccurate. The information I received about my mortgage insurance was inaccurate. I was informed that I would have no mortgage insurance the day before closing and when signing closing documents I was surprised by a monthly mortgage insurance fee. My wife and I both had to call several times to clear things up where we were misinformed on multiple occasions. We asked several times to speak with a superv... read more

Cynthia M.'s profile image
Cynthia M. 
on Birdeye

2 years ago

The process was organized. The penny mac team worked hard to close on time. 

Bernadette T.'s profile image
Bernadette T. 
on Birdeye

2 years ago

Everyone was great, and we closed early. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,785 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.