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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
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Everything went so smoothly. When I had questions the team answered them promptly. They worked around my work schedule.
PennyMac has made the whole experience amazing and very easy! Sandrea was super helpful, very friendly and very knowledgeable!
Our closing paperwork was wrong and we had to redo it and bring more closing cost than we were told
Great and fast
This is not the first time we have used Pennymac and as always the service and rates were fantastic.
I don't fault Mr. Brown for any of the scores than were less than 10/10. He was often the victim of poor communication with staff managing my documentation. Often, he did not have information that had been forwarded by the website. The latter is a large part of the issues that arose during the process. The homeowner should have access to a screen that shows what has actually been accepted. This would show transparency with what I forwarded and what PennyMac sees. Also Mr. Brown was tasked with requesting IRS Forms that eithe... read more
Ed Sarkardehi did a great job for cradle to grave with our re-finance. Always replied promptly and accurately. Ed coordinated with all the PennyMac's colleagues getting our loan process as it progressed through other departments, it never was stagnant and followed the set time line. We had a awesome experience working with PennyMac and wouldn't hesitate repeating a re-finance or new loan. Thank you, Mike Lecourias
Proper communication or conveying the loan details to their team members would have been great. There was 0 communication on what is happening with loan process
Very nice process.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,791 reviews.
When is PENNYMAC open?
PENNYMAC is permanently closed.