This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directions
I was dreading refinancing because of how difficult it would be. It was so much better than I thought. Staff was always thorough and helpful.
Great communication between the team and closing costs were decreased. Great experience.
Professional, personable and knowledgeable
The cash at close , was given to me by penny mac at one amount and at closing with the escrow company was twice the amount. We had to postpone it twice and still could not get it resolved.
Thanks for your help Michelle
Ok good thanks
The teams were not communicating and it was quite frustrating.
Iam was great to work with.
Michelle Lofton needs to be more knowledgeable and able to communicate with certainty - the things that the client needs to fulfill on the client’s end. She seems unsure of what she’s doing and asking for- I had to call Deaon Saunders several times to Get the desired answers. Deaon was amazing from start to finish! He communicated trust and certainty over what he was doing, and therefore made the “emotional process” of the refinancing less stressful to a great extent. Your personality even through the phone is extremely impo... read more
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,791 reviews.
When is PENNYMAC open?
PENNYMAC is permanently closed.