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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.46,785 reviews
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Mark A.'s profile image
Mark A. 
on Birdeye

2 years ago

I feel the process is drawn out to much. It was a loan I already had with you so why can't many questions be answered with no change from previous loan. Income verification was really an rough experience. Asking for the same info over and over. Pay out of cash funds was terrible. Numerous Banks don't accept E--checks. I had to cash the check needing both me and my wife present with two forms of ID's. A really messed up process. Now I am wondering if my accounts to be paid with go through. I hope so. 

Jason M.'s profile image
Jason M. 
on Birdeye

2 years ago

Edward was great to work with. Thank you 

William E.'s profile image
William E. 
on Birdeye

2 years ago

There were a few problems along the way, but we made it, thanks 

Laura S.'s profile image
Laura S. 
on Birdeye

2 years ago

The process was very easy without worries. All questions were answered in a timely manner, documents arrived before schedule and I couldn't be happier. Michelle was wonderful to work with. Very personable and a GREAT asset to your team! Thank you for the worry free closing ! Sincerely, Laura Scorgie 

Michael A.'s profile image
Michael A. 
on Birdeye

2 years ago

Was very easy and very helpful 

Alexander B.'s profile image
Alexander B. 
on Birdeye

2 years ago

Great communication between the team and closing costs were decreased. Great experience. 

Heather S.'s profile image
Heather S. 
on Birdeye

2 years ago

Nathaniel was very pleasant and clearly explained everything - he made the experience completely painless. 

Kayla S.'s profile image
Kayla S. 
on Birdeye

2 years ago

Iam was great, answered all my questions and helped me navigate the portal to make sure everything was submitted and on time for my closing day! 

Roger B.'s profile image
Roger B. 
on Birdeye

2 years ago

Automation was great and processing time to close was incredible. Great job! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,785 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.