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2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directionsit took TOO LONG to closed and sometimes feel frustrate it about process
I've purchased 7 or 8 homes during my life . All with mortgages. Bought 5 or 6 "expensive" cars with loans. Longest loan/mortgage process took month and a half. THIS LOAN TOOK 3 AND 1/2 MONTHS!...(Oct./21 to Jan./22). Everyone I dealt with was friendly and professional (Customer Service) .... but the people doing the actual loan (who I didn't deal with......(Title Co. ?), didn't seem to really know or care what they were doing. Constantly asking for same paperwork over and over . Sometimes would not be able to give them ... read more
The experience was pleasant.
Awesome experience
Availability of support even on weekends.
The service went as expected and there were no problems what so ever! This is why I rated everyone exceptional regarding knowledge, experience and timely!!!👍
Great experience! Thanks
We kept getting ask for the same document over and over again, we were supposed to close within 6 weeks but it was pushed out to a few months because of the slow response.
Lawrence had incredible service. I had many questions and he was able to answer all of them with swiftness, clarity, and transparency.
PENNYMAC has a 4.4 star rating with 6,791 reviews.
PENNYMAC is permanently closed.