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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Rating: 4.0 ⭐️⭐️⭐️⭐️ I had a pleasant experience working with PennyMac on refinancing of my home loan. They were able to match the interest rate offered by competition. The closing process was also pretty smooth. The only disappointment was the number of follow ups I had to do with PennyMac to ensure they got the details from the title company which I wanted PennyMac to use and the Pay off amount from my existing mortgage refinance company. Overall the staff were polite, courteous and replied to my emails and telephone calls... read more
We had to have our closing date changed 3 times because the documents for my married name from my previous name. We finished by the end of the year, but we had 2 different notary’s to finish the closing documents. I hope that penny Mac paid for their time, and travel for not getting the correct documents, which were not their fault.
Better communication between Pennymac And client.
Quick to respond to any question, and kept us informed on weekly basis.
Great job Sandrea
I missed 3 closing dates, spoke w/ a dozen people in the organization, and it was suggested that I bring $22k-$98k to close, a large expanding variable? The appraisal was disastrous on a dozen accounts: photos of another house, comps (3) all in a different neighborhood, site value, sqft of lot and home were incorrect, exterior material is wood - not brick, listed having an asphalt driveway - no driveway on property… My realtor presented 29 comps in the neighborhood in question and were provided, with 4 empty lots too, bu... read more
I had a very good experience with my refinance. It was made a pleasant and very stress free experience.
This refinance was for a divorce settlement that was my wife's portion of the equity in said property. The title company treated the refinance as strictly a cash pay out dividing my wife's equity between the both of us incorrectly.
She was amazing! I had an unique situation (new & refinance @ same time & funding) and she made me feel at easy. She gave me updates on my refinance in which wasn’t even her responsibility. She called regularly to check in & her communications even to my little company & realtor was over and beyond. I was already stressed out about this purchase however she made the process from a mortgage POV easy. She is a gem and a person that really cared about me. I work for a company that strives for customer service excellence and ... read more
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,785 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.