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2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
It was an awesome experience with Blen but prior to that it was not ok
Jesse was great and professional.
The process went very quickly for us....communication was pretty good. ..lotta holding due to the coronavirus and high volume of phone calls. We had one problem. We were not able to close the first time because my middle name was misspelled everywhere my name was displayed in the documents. It happens and we were able to complete our closing a week later. ..satisfied customers.
First of all your company needs to learn to communicate with each other and within departments. I have never in my life received 4 CD (closing disclosures) and ALL 4 of them have different information on them and not 1 of them be correct. I have called PennyMac many times and to get a live person to actually answer their phone is impossible. Then if I do get a phone call back (which did not happen often) they tried to talk in circles. Overall will never do business with your company AGAIN.
It was very well organized. The staff are all so knowledgeable. Processes, though many, were helped along by the wonderful team that worked with us. Extremely pleased with the quality, caring and speedy process it was. I will recommend them and happy to do so. Thank you and God Bless! Steve and Terri Hamilton, Salem Oregon.
Very friendly costumer service. Very patient and understanding.
everything went fast and was very easy smooth what more can i say i enjoyed working with team !
Everyone was very helpful and always pleasant. Things happened quickly and cleary.
Very professional starting with Erick and then Lisa thanks
PENNYMAC has a 4.4 star rating with 6,782 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.