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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.46,785 reviews
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Shana S.'s profile image
Shana S. 
on Birdeye

3 years ago

It was an awesome experience with Blen but prior to that it was not ok 

MATTHEW C.'s profile image
MATTHEW C. 
on Birdeye

3 years ago

Jesse was great and professional. 

GARY V.'s profile image
GARY V. 
on Birdeye

3 years ago

The process went very quickly for us....communication was pretty good. ..lotta holding due to the coronavirus and high volume of phone calls. We had one problem. We were not able to close the first time because my middle name was misspelled everywhere my name was displayed in the documents. It happens and we were able to complete our closing a week later. ..satisfied customers. 

Richard Harder I.'s profile image
Richard Harder I. 
on Birdeye

3 years ago

First of all your company needs to learn to communicate with each other and within departments. I have never in my life received 4 CD (closing disclosures) and ALL 4 of them have different information on them and not 1 of them be correct. I have called PennyMac many times and to get a live person to actually answer their phone is impossible. Then if I do get a phone call back (which did not happen often) they tried to talk in circles. Overall will never do business with your company AGAIN. 

STEVEN H.'s profile image
STEVEN H. 
on Birdeye

3 years ago

It was very well organized. The staff are all so knowledgeable. Processes, though many, were helped along by the wonderful team that worked with us. Extremely pleased with the quality, caring and speedy process it was. I will recommend them and happy to do so. Thank you and God Bless! Steve and Terri Hamilton, Salem Oregon. 

Vanessa H.'s profile image
Vanessa H. 
on Birdeye

3 years ago

Very friendly costumer service. Very patient and understanding. 

GRANT P.'s profile image
GRANT P. 
on Birdeye

3 years ago

everything went fast and was very easy smooth what more can i say i enjoyed working with team ! 

William L.'s profile image
William L. 
on Birdeye

3 years ago

Everyone was very helpful and always pleasant. Things happened quickly and cleary. 

Freddy A.'s profile image
Freddy A. 
on Birdeye

3 years ago

Very professional starting with Erick and then Lisa thanks 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,785 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.