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PENNYMAC

4.4

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Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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4.46,791 reviews
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JAMIE K.'s profile image
JAMIE K. 
5 years ago

Everything went wrong during this process, no communication whatsoever, false and misinformation given to me numerous times, closing that was supposed to happen never did with no communication , it was horrible and I’m glad it’s over 

DONALD H.'s profile image
DONALD H. 
5 years ago

you personnel assist kept me informed which was outstanding, THANKS 

Janice J.'s profile image
Janice J. 
5 years ago

Better communication! 

Gene R.'s profile image
Gene R. 
5 years ago

Did not receive timely response from sales staff regarding my refinance. I was supposed to be called and never did receive a call regarding some closing cost numbers. 

CODY P.'s profile image
CODY P. 
5 years ago

PennyMac is always easy to work with and the people are very friendly! 

Leo D.'s profile image
Leo D. 
5 years ago

From start to finish, everyone we interacted with were super professional. Questions were promptly answered. We were kept informed of the status of our loan on a regular basis. The whole process was smooth and stress free. We absolutely would recommend PennyMac Loan Services to anyone. 5 STAR RATING 

Jeremy C.'s profile image
Jeremy C. 
5 years ago

Vonye was great! 

ERNESTO Lowe J.'s profile image
ERNESTO Lowe J. 
5 years ago

The process was easy and the communication was great. I was kept informed every step of the way. Representative Jesse R was very professional. 

JAMES S.'s profile image
JAMES S. 
5 years ago

Ashley was great and communicated regularly and kept me up to date as the process ran a little long but was excellent overall. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,791 reviews. 

When is PENNYMAC open?

PENNYMAC is permanently closed.