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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.46,785 reviews
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ROLLEY L.'s profile image
ROLLEY L. 
on Birdeye

3 years ago

The process was quick and the team was excellent 

DONALD H.'s profile image
DONALD H. 
on Birdeye

3 years ago

you personnel assist kept me informed which was outstanding, THANKS 

Gene R.'s profile image
Gene R. 
on Birdeye

3 years ago

Did not receive timely response from sales staff regarding my refinance. I was supposed to be called and never did receive a call regarding some closing cost numbers. 

Leo D.'s profile image
Leo D. 
on Birdeye

3 years ago

From start to finish, everyone we interacted with were super professional. Questions were promptly answered. We were kept informed of the status of our loan on a regular basis. The whole process was smooth and stress free. We absolutely would recommend PennyMac Loan Services to anyone. 5 STAR RATING 

Jeremy C.'s profile image
Jeremy C. 
on Birdeye

3 years ago

Vonye was great! 

ERNESTO Lowe J.'s profile image
ERNESTO Lowe J. 
on Birdeye

3 years ago

The process was easy and the communication was great. I was kept informed every step of the way. Representative Jesse R was very professional. 

JAMES S.'s profile image
JAMES S. 
on Birdeye

3 years ago

Ashley was great and communicated regularly and kept me up to date as the process ran a little long but was excellent overall. 

Kathy R.'s profile image
Kathy R. 
on Birdeye

3 years ago

Jesse did a great job, once we finally got to work with him, but we were beyond frustrated by then. We closed three loans with PennyMac, but our home took several more months to finally complete it, even though all the information for all loans was identical. I had to stay in constant communication and follow up for weeks on end before the 1st loan we started with in May finally closed in October. Again, Jesse did great, but if working on more than one loan, it should be done together. 

CEFERINA D.'s profile image
CEFERINA D. 
on Birdeye

3 years ago

Everyone was professional and nice. Very helpful. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,785 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.