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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Thank you for making the loan process done quickly and accurately. I did have a great experience. I definitely come back or refer to friends and family when the need arrive.
I think Blen Alemu when she took over my file it really started moving and she even though didn’t have total control fought hard to get answers to my questions . The process should have lasted 60 days at max but it went to 91 days including the day I signed the closing documents. The underwriting department did a poor job moving the loans to closing, this needs to get better.
My close was seamless. The entire team was very communicative throughout the process and made it stress free!
It is what I would expect from a refi.
All communications were good. But at times I could not reach anyone to answer my questions. The Notary that I met with was late 3 hours . Overall the process was easy and smooth. Thank you.
It was great working with Rachel Harris and her TEAM. Was able to close earlier than expected. Awesome Job
Fast and efficient
Everything went smoothly until the closing. A date and time was scheduled but the date came and went with nothing happening with no indication as to why.. I called and left messages but it took several days to get a call back. They apologized and set another date for the closing. An attorney called about an hour after the set time which was the only indication I had that the closing was going to take place. There were no emails or calls from PennyMac confirming the closing time and date.
Curious service during the Covid-19 pandemic. Accurate information. Always able to get fast callbacks. Laverl R.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,785 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.