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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
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My refi was spectacularly easy. The pennymac team are true professionals.
My refinance experience was the best! Jason Staples was extremely responsive. I felt like I was his only client. He was friendly, thorough and professional. I would readily recommend PennyMac (and Jason) to anyone refinancing or shopping for a mortgage.
I liked that they contacted me every week to give an update.
Process completed faster than expected, which was fine.
we had a great experience refinancing, the loan group was very helpful and helped and answered all my questions all the time. I am happy I was assigned to such wonderful group.
Aida would not return our calls on multiple occasions and we had to reach out to her supervisor, Kim, who stopped returning our calls. We had 3 different appointment to close that had to be canceled. We could never get an answer as to why the paper work was not sent to the title company or not correct when it was sent. If we wanted updates we had to contact her because she was not contacting us. I felt like she didn't want to take the time to deal with us.
lots of clear communication
Great Serrvice
Pennymac made it very easy for me to refinance with them. I needed to provide very little documentation. Process was fast, simple, and I have a much better rate.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,791 reviews.
When is PENNYMAC open?
PENNYMAC is permanently closed.