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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
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Process completed faster than expected, which was fine.
I think y'all were just too overworked. Rob was very polite and he tried his best.
Robert was great to work with and made the loan process as simple as could be. He is very responsive and takes the time to answer all of your questions and get you the information you need to proceed with your loan. Great experience!
The communication was awesome! Jordan made the process so easy! This was one of the biggest & easiest things we have ever done involving a home & it went so smoothly!
More communication. Emails were not answered. We didn’t really understand what was happening when, or how long it would be until something else happened. But it all went very smoothly otherwise so it was ok, and when we did actually speak to someone our questions were answered.
This was as smooth as any refi could have possibly been!
Aida would not return our calls on multiple occasions and we had to reach out to her supervisor, Kim, who stopped returning our calls. We had 3 different appointment to close that had to be canceled. We could never get an answer as to why the paper work was not sent to the title company or not correct when it was sent. If we wanted updates we had to contact her because she was not contacting us. I felt like she didn't want to take the time to deal with us.
cool
Great
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,791 reviews.
When is PENNYMAC open?
PENNYMAC is permanently closed.