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2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great service, timeframe and easy process.
Horrible communication about why not closing on time. Was unable to get into connect with Kali and/or loan officer after I signed all required documents. Rates dropped and would not reevaluate my loan. The worse communication on refinancing a house. I was treat as just a number no personal connection or care.
Process completed faster than expected, which was fine.
Robert was great to work with and made the loan process as simple as could be. He is very responsive and takes the time to answer all of your questions and get you the information you need to proceed with your loan. Great experience!
More communication. Emails were not answered. We didn’t really understand what was happening when, or how long it would be until something else happened. But it all went very smoothly otherwise so it was ok, and when we did actually speak to someone our questions were answered.
This was as smooth as any refi could have possibly been!
Overall, extremely pleased with the Penny Mac team! Everyone was helpful and our refinancing process was seamless!
My refinance process was very smooth. Email witht he Mac team were easy to navigate and all in all it was a stress free process.
It was pretty simple from start to finish.
PENNYMAC has a 4.4 star rating with 6,791 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.