PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.46,785 reviews
Select a rating
James B.'s profile image
James B. 
on Birdeye

4 years ago

Getting Blen was the best thing that happened in the unacceptable process and follow up that preceded her involvement. My closing and access to my home was 8 days after the scheduled July 6th scheduled closing date, the date determined by PennyMac on May 2nd, two months prior to that closing date. Due to many factors that Tina and I believe should have been predicted and addressed much earlier in the process. The delay in closing cost me +$450 in temp lodging expense too! 

Leonard F.'s profile image
Leonard F. 
on Birdeye

4 years ago

Jacob always returned my calls and answered my questions in a timely manner. Looking forward to working will PennyMac in the future. 

Shaun M.'s profile image
Shaun M. 
on Birdeye

4 years ago

No thanks 

HOWARD GEIGER I.'s profile image
HOWARD GEIGER I. 
on Birdeye

4 years ago

You need to have your ducks in a row, nothing was explained, I was told Ashley would be calling weekly I am lucky if I heard from her, I had to call and leave messages for her to even call me. 2 weeks ago my wife and myself asked to speak with a supervisor we are still waiting for that phone call. We still have no answers on how my 83 year old mother in laws phone number was put on our closing documents, they called her it caused her to become upset due to she did not understand what was goingon 

ROBERT W.'s profile image
ROBERT W. 
on Birdeye

4 years ago

I felt that Blen Alemu did a great job of explaining any questions that I had and also had wonderful enthusiasm in doing her job. Not once did she make me feel hesitant to ask questions and I felt comfortable through out the process of getting my loan completed. 

JESSE H.'s profile image
JESSE H. 
on Birdeye

4 years ago

Great. 

DONNA C.'s profile image
DONNA C. 
on Birdeye

4 years ago

:) 

DARRELL S.'s profile image
DARRELL S. 
on Birdeye

4 years ago

Quick and easy process. 

Charles A.'s profile image
Charles A. 
on Birdeye

4 years ago

The process was easy. The loan officer took the time to explain step by step what was going to take place and why. The signing of the document was quick and easy. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,785 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.