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2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directionsMariely made the process painless and stress free. She did a fantastic job communicating any issues that arose and was quick to reply to any concerns I had
Quick responses to all my questions. We changed our loan type right in the middle of the process because we had a problem arise and everyone was very helpful and understanding and quick to get things changed over for us. We had an excellent experience working with Pennymac and I would absolutely recommend them!
None
Exactly what was expected.
Took a little while to get everything finalized, but other than that PennyMac did a good job with my refinance.
PennyMac was very professional and answered all of my questions.They also kept me updated on a daily basis about my refinance. I was very satisfied with their service!!
The PennyMac team was very easy to work with. Although it took longer than I expected, I was very happy with the overall experience.
The experience was great. Great customer service, very attentive to my needs and my requests were answered in a timely manner.
This has been the most difficult loan I have ever applied for. Total lack of communication. Total inability to contact anyone by phone. Mistakes on paperwork. Mistakes on when and where to set up closing. Delays all along the way. Six days after funding and my mortgage has still not been paid.
PENNYMAC has a 4.4 star rating with 6,791 reviews.
PENNYMAC is permanently closed.