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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.46,785 reviews
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ROBERT K.'s profile image
ROBERT K. 
on Birdeye

4 years ago

Start to finish such a smooth process 

Mario Martinez L.'s profile image
Mario Martinez L. 
on Birdeye

4 years ago

The computer interface was easy to navigate and convenient. I just wish the loan offers were available during the process. 

006m36088 W.'s profile image
006m36088 W. 
on Birdeye

4 years ago

from the very beginning communication with Abigail Wilson was horrible. We was always trying to get in touch with her about our loan numbers etc... it was horrible all together with dealing with her. Cammorah Washington was a lil bit better at least she did call us at the beginning but she was no help dealing with numbers due to that was Abigail department which again would not return a call. This loan process was the worst i've ever experience and i have been through a few. 

MICHELLE B.'s profile image
MICHELLE B. 
on Birdeye

4 years ago

PennyMac was great about communicating the process of our refi and making sure everything flowed smoothy and as quick as possible. Thanks! 

NINA M.'s profile image
NINA M. 
on Birdeye

4 years ago

I requested the VA IRRL Half a percent off interest and received one percent off, which was more than I had expected. It was a pleasant surprise. 

Christopher W.'s profile image
Christopher W. 
on Birdeye

4 years ago

Clear communication, response times, and friendly service. 

Brian C.'s profile image
Brian C. 
on Birdeye

4 years ago

Time to close on loan exceeded my expectations. 

MATTHEW M.'s profile image
MATTHEW M. 
on Birdeye

4 years ago

:-) 

HARRY R.'s profile image
HARRY R. 
on Birdeye

4 years ago

Very smooth and easy process to complete my refinance with Penny Mac. Mariely was very responsive and great to work with. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,785 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.