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PENNYMAC

4.4

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Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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4.46,791 reviews
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Douglas J.'s profile image
Douglas J. 
6 years ago

Our rep, Rachel, and the PennyMac team served us well. While the Refinancing process is lengthy (3 months from start to finish) we had no snags, lots of communication, and clear steps along the way. Lots of documents needed; lots of signings ( stay on top of it) but PennyMac team will send reminder emails if need be. Whew! We did it. Thx PennyMac 

Laron M.'s profile image
Laron M. 
6 years ago

Agent was very helpful and courteous, the process was easy 

Lloyd F.'s profile image
Lloyd F. 
6 years ago

Pretty good 

Taunya T.'s profile image
Taunya T. 
6 years ago

I was well pleased from beginning to end. Everyone was pleasant and when I had questions they were promptly answered. My prior home was financed by PennyMac and it only made sense to stick with the Mortgage Lender that treated me with dignity and respect!! 

ANDREW K.'s profile image
ANDREW K. 
6 years ago

Very poor organization and communication. Repairs requested by your appraisal team were completely unneccessary. 

Tonya C.'s profile image
Tonya C. 
6 years ago

Blen and the PennyMac was excellent to work with 

Jason S.'s profile image
Jason S. 
6 years ago

Communication was beyond lacking. Our closing was pushed out and barely completed. Our seller wasn’t paid in a timely manner. Every time we called someone to ask questions, we didn’t get an answer. Cammorah Washington was unavailable lost of the time. When she said she would call, she didn’t. We kept getting tossed around from department to department. My husband, our realtor, and I were on the phone and e mailing multiple times per day trying to find out who, what, why and where for this loan. 

MICHELLE C.'s profile image
MICHELLE C. 
6 years ago

I have worked with PennyMac before and they are a very good as a mortgage company. 

STEWART L.'s profile image
STEWART L. 
6 years ago

This is the 4th home loan I have had with Penny Mac. They are wonderful to work with and I highly recommend using them! They were able to beat any interest rates from other lenders for us. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,791 reviews. 

When is PENNYMAC open?

PENNYMAC is permanently closed.