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2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directionsOur rep, Rachel, and the PennyMac team served us well. While the Refinancing process is lengthy (3 months from start to finish) we had no snags, lots of communication, and clear steps along the way. Lots of documents needed; lots of signings ( stay on top of it) but PennyMac team will send reminder emails if need be. Whew! We did it. Thx PennyMac
Agent was very helpful and courteous, the process was easy
Pretty good
I was well pleased from beginning to end. Everyone was pleasant and when I had questions they were promptly answered. My prior home was financed by PennyMac and it only made sense to stick with the Mortgage Lender that treated me with dignity and respect!!
Very poor organization and communication. Repairs requested by your appraisal team were completely unneccessary.
Blen and the PennyMac was excellent to work with
Communication was beyond lacking. Our closing was pushed out and barely completed. Our seller wasn’t paid in a timely manner. Every time we called someone to ask questions, we didn’t get an answer. Cammorah Washington was unavailable lost of the time. When she said she would call, she didn’t. We kept getting tossed around from department to department. My husband, our realtor, and I were on the phone and e mailing multiple times per day trying to find out who, what, why and where for this loan.
I have worked with PennyMac before and they are a very good as a mortgage company.
This is the 4th home loan I have had with Penny Mac. They are wonderful to work with and I highly recommend using them! They were able to beat any interest rates from other lenders for us.
PENNYMAC has a 4.4 star rating with 6,791 reviews.
PENNYMAC is permanently closed.