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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.46,785 reviews
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Charles Arendall J.'s profile image
Charles Arendall J. 
on Birdeye

4 years ago

Great experience. Everyone was very helpful. I would recommend them. 

Anthony R.'s profile image
Anthony R. 
on Birdeye

4 years ago

Awesome! 

Jay M.'s profile image
Jay M. 
on Birdeye

4 years ago

Nothing more to add......Great service. 

Mickey L.'s profile image
Mickey L. 
on Birdeye

4 years ago

Working with Afton Lambert was awful. Trying to have a member of management return my call including her manager Tim Easterly was like pulling teeth. I finally reached out to the CEO of PennyMAC and Andrew Reta called me and helped to get our process going. I understand that these are trying times and working from home can be a challenge, but I felt like a step child through the process when we are already current customers of PennyMAC. I pray no one else has to go through what we went through. 

ALLEN C.'s profile image
ALLEN C. 
on Birdeye

4 years ago

Easy steps to make this all possible. Have had great service through Pennymac. 2nd refinance as rates have fallen within the last year. Slight mix up on wording for our Trust account but overall great service. If rates drop again significantly, we'll be back. 

Richard S.'s profile image
Richard S. 
on Birdeye

4 years ago

B 

Min H.'s profile image
Min H. 
on Birdeye

4 years ago

everything was good. everyone was professional. 

Kevin G.'s profile image
Kevin G. 
on Birdeye

4 years ago

Friendly staff, helpful information, quick and easy! 

BRANDON C.'s profile image
BRANDON C. 
on Birdeye

4 years ago

Very easy process for refinancing and getting my monthly payment lowered. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,785 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.