PENNYMAC

Quintin Dawson S. 

on Birdeye

6 years ago

Aida Garcia and her work was GREAT. We started the process prior to Aida and was given misleading information regarding monies. Its all in your notes. Dont really want to revisit them. Thank You. Aida was GREAT with what she was given to do for us. 

ANTHONY E. 

on Birdeye

6 years ago

Thanks sir all your hard work 

Sandra C. 

on Birdeye

6 years ago

Everyone was great! Easy and simple process. 

Raul Trujillo G. 

on Birdeye

6 years ago

Great lender A+++* 

ANTONIO V. 

on Birdeye

6 years ago

nothing to add 

Christopher L. 

on Birdeye

6 years ago

The overall experience of the refinance process was great. 

NICHOLAS Jones L. 

on Birdeye

6 years ago

Consistent communication. We often had to chase Jacob for responses to questions or loop other people in from PennyMac. We had critical questions at the point of close and he just stopped responding. We actually never heard back from him on those questions, but called into PennyMac and found out from one of the associates that there was information Jacob was meant to share, but never did. Will (Edward), who we initially worked with to start the refinance process was great and very helpful. 

STEPHEN W. 

on Birdeye

6 years ago

Cammorah Washington. She was always so concerned for the progress of our loan. I felt like she was a friend and that she had our best interests at heart. Cammorah was very easy to talk to. 

ANNA W. 

on Birdeye

6 years ago

Thank you...it was quick and painless