PENNYMAC

Jose G. 

on Birdeye

6 years ago

thanks! 

George J. 

on Birdeye

6 years ago

Process was easy and quick. 

WOODY POWELL J. 

on Birdeye

6 years ago

Overall closing process was outstanding. There was minor confusion on pre closing amount due at closing versus the actual due at closing. 

James F. 

on Birdeye

6 years ago

Friendly, accurate, professional all of the team that I worked with especially under the circumstances of working from home, everything went very smooth, would advise anyone to use them. 

Jamie H. 

on Birdeye

6 years ago

The PennyMac team did a great job of answering any questions I had. 

ROY T. 

on Birdeye

6 years ago

The closing process was average. We had questions that were not completely answered by the loan processor. We had requested some copies of official loan documents prior to signing but did not receive them. This caused a delay on signing day. And lastly, we had questions and concerns regarding the title company, but they are still left unanswered until today even a week after closing and after repeated calls to PennyMac and emails. We have not received a return call from Ms. Blen. 

Brian E. 

on Birdeye

6 years ago

Process was fairly easy. Kristen was quite responsive until crunch time and then it seemed she was overwhelmed and stopped answering questions in a timely manner. Overall not bad, but there were some issues that could have been avoided and caused significant delays in closing. 

Patricia G. 

on Birdeye

6 years ago

very smooth process 

JOHN B. 

on Birdeye

6 years ago

Charles was great. It’s the rest of the people I had trouble with. Seems like a talked to 20+ people during the course of the process. Feel like I was explaining the same thing over and over. At one point I had just figured the wasn’t going to go through and was ready to give up. Ultimately it did close, but it was very frustrating.