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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.46,785 reviews
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ROGELIO D.'s profile image
ROGELIO D. 
on Birdeye

4 years ago

The process went smooth from start to finish. 

RYAN K.'s profile image
RYAN K. 
on Birdeye

4 years ago

Had PennyMac in the past, as the company I pay every month, no complaints. Going through the closing process of buying a new house with them, worst experience ever. They are so disorganized and their system handcuffs their own employees. Everyone was ready for closing except PennyMac and missed my closing because of this. 

ANTHONY P.'s profile image
ANTHONY P. 
on Birdeye

4 years ago

Everything went smoothly 

Jamie H.'s profile image
Jamie H. 
on Birdeye

4 years ago

The PennyMac team did a great job of answering any questions I had. 

Steven C.'s profile image
Steven C. 
on Birdeye

4 years ago

-contact with individual loan processor is difficult. A general line and mailbox for contact is not an acceptable method of communication. -my loan open topics did not move forward unless I called to push it forward. At that point my processor would go through emails and upload documents. -my closing date was nearly missed because of an oversight on the seller concessions. My loan was “approved” for 2 weeks prior to closing and the day before closing we were reworking all loan details. 

Patricia G.'s profile image
Patricia G. 
on Birdeye

4 years ago

very smooth process 

JEROME H.'s profile image
JEROME H. 
on Birdeye

4 years ago

Disclosure of everything 

Joseph W.'s profile image
Joseph W. 
on Birdeye

4 years ago

All my questions were answered in a timely manner, also it was great I was able do the closing in the comfort of home at my convenience. I also appreciate the that, your notified once my loan was funded. 

Sandra C.'s profile image
Sandra C. 
on Birdeye

4 years ago

Everyone was great! Easy and simple process. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,785 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.