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2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
The process went smooth from start to finish.
Had PennyMac in the past, as the company I pay every month, no complaints. Going through the closing process of buying a new house with them, worst experience ever. They are so disorganized and their system handcuffs their own employees. Everyone was ready for closing except PennyMac and missed my closing because of this.
Everything went smoothly
The PennyMac team did a great job of answering any questions I had.
-contact with individual loan processor is difficult. A general line and mailbox for contact is not an acceptable method of communication. -my loan open topics did not move forward unless I called to push it forward. At that point my processor would go through emails and upload documents. -my closing date was nearly missed because of an oversight on the seller concessions. My loan was “approved” for 2 weeks prior to closing and the day before closing we were reworking all loan details.
very smooth process
Disclosure of everything
All my questions were answered in a timely manner, also it was great I was able do the closing in the comfort of home at my convenience. I also appreciate the that, your notified once my loan was funded.
Everyone was great! Easy and simple process.
PENNYMAC has a 4.4 star rating with 6,782 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.