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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
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Give me real time frame of when then loan would be completed. I had to call each week to find out when, and each time I was told you should here tomorrow with a date. this when on for a month.
Charles was great. It’s the rest of the people I had trouble with. Seems like a talked to 20+ people during the course of the process. Feel like I was explaining the same thing over and over. At one point I had just figured the wasn’t going to go through and was ready to give up. Ultimately it did close, but it was very frustrating.
Loan documents were not with the closing lawyer until 30 minutes into when closing was suppose to be occurring. I sent multiple copies of the same document to Cammorah because she kept telling me she didn't receive them. Tony was great, I would not recommend Cammorah.
At the end as the closing date was upon us, it seemed that things were having to be rushed to close on the correct day. Perhaps that was due to appraiser. I am so used to face-to-face transactions that the e-loan was kind of uncomfortable for me. I believe everyone did what they could to make things go smoothly but with the Covid-19 challenge it just was kind of stressful. Having said that, everyone was extremely polite and I am getting settled in to my new home.
Very thorough and helpful. Jesse was great and timely.
All my questions were answered in a timely manner, also it was great I was able do the closing in the comfort of home at my convenience. I also appreciate the that, your notified once my loan was funded.
Marques Lusk and all those on the Penny Mac Team were great to work with. Professional,helpful, knowledgeable,caring,understanding and compassionate to our needs,requests and questions. They made everything very clear and transparent. I highly recommend Penny Mac for anyone doing a mortgage or a refinance.
Very easy process, closing went as planned and seamless.
My only issue was my wife's name was spelled wrong on some of the paperwork which we did not know we would be able to close with Notary at the time but everything worked just fine.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,791 reviews.
When is PENNYMAC open?
PENNYMAC is permanently closed.