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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
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This loan process was very simple and painless!! Thank you!!
Great dealing with PennyMac
some times we left messages and Carl Thomas would not return our call
Easy and super fast refinancing. Took about 21 days from application to closing. Outstanding!
Performed exceptionally well handling our account
Our loan officer Jay was amazing and very helpful to start the process. However the next person we dealt with Aida did not communicate clearly with us. Most communication was very vague and would be at the end of a work day at the end of a week rushing to get documents and wondering why said documents were not provided, when no previous requests had been made. Or asking for duplicates of documents. When asking multiple times to change our communication as this was very inconvenient it was not.
We refinanced through PennyMac. Due to Covid it did take a little longer than expected. We had no issues with the overall process. We will be selling in a few years and would not hesitate to do a home purchase though PennyMac Loan Service Again. We would recommend PennyMac to others who are in the process of purchasing a home!
Samuel grand and Jacob Rogers are very professional but but some others are not . Overall are rate 7+
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Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,791 reviews.
When is PENNYMAC open?
PENNYMAC is permanently closed.