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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.46,785 reviews
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CHAUVON L.'s profile image
CHAUVON L. 
on Birdeye

4 years ago

We decided to refinance our home and cash out some of our equity to do some home improvements. Penny Mac was a pleasure to work with and made the process easy. We are going to our money a few weeks sooner than expected, and will be starting our remodeling next week. A special thanks to Clinton Harris for walking us through the loan process and giving outstanding advice. 

JOHN HALLAHAN I.'s profile image
JOHN HALLAHAN I. 
on Birdeye

4 years ago

Cammorah was clear and concise in her communication's with us all the way through the entire process. She was a pleasure to work with and kept us informed weekly, until we got with in a week of closing and then it was almost a daily update! There were a few little snags, however the entire issue was outside of the scope of her control and we knew this. All issues were resolved quickly and we closed and moved into our "Forever Home" on the 22nd of May 2020. John & Liz Hallahan  

Matthew D.'s profile image
Matthew D. 
on Birdeye

4 years ago

I had a great experience working with Tameka. She responded quickly to my inquiries and kept me informed from beginning to end! 

Erik M.'s profile image
Erik M. 
on Birdeye

4 years ago

Ensure that the closing documents are accurate the first time. When closing documents are signed twice because the loan amount was wrong is not a good way of doing business. The underwriters should double check and have a supervisor check this PRIOR to the customer signing. Wait times for talking to someone about a loan have been horrible during this process also. I understand about the rates being low but if your company needs more employees please hire them to get through this. 

JEFF T.'s profile image
JEFF T. 
on Birdeye

4 years ago

There were no hassles! Great communications! It was quick and was exactly what we were looking for, for our refinance!! Thanks again!! 

Ruthven B.'s profile image
Ruthven B. 
on Birdeye

4 years ago

Had other company offer a lower closing costs and interest rates, but I had all ready committed to PennyMac. 

WENDY R.'s profile image
WENDY R. 
on Birdeye

4 years ago

My refi experience was smooth and seamless! Thank you!! 

JIM M.'s profile image
JIM M. 
on Birdeye

4 years ago

Very easy process. Easily completed documents online. Closing was very simple and safe during this covid19 outbreak. 

CHARLOTTE W.'s profile image
CHARLOTTE W. 
on Birdeye

4 years ago

This was about as painless as possible. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,785 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.