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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.46,785 reviews
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RONALD S.'s profile image
RONALD S. 
on Birdeye

4 years ago

Jason did and excellent job in assisting me through the closing. He made the process very easy Great Rate, Great People, and Great Service. Ron Sumrall  

JOHNNY C.'s profile image
JOHNNY C. 
on Birdeye

4 years ago

This is my first time processing a re-fi and from start to finish I found the PM Team very helpful and prompt. I appreciated their professionalism and consider the process first rate. 

RICHARD K.'s profile image
RICHARD K. 
on Birdeye

4 years ago

I felt the information regarding locking in a rate and time frame of closing was presented clearly. I was given every opportunity to answer questions. Overall this was a very easy process. 

Darryle G.'s profile image
Darryle G. 
on Birdeye

4 years ago

Closing took took long. The virus was not the reason. Poor communication. Don't care attitude. Was suppose to get 234.00 dollars back. Just very poor professional team. Never again. 

ANNALEA C.'s profile image
ANNALEA C. 
on Birdeye

4 years ago

Thanks. 

BENJAMIN B.'s profile image
BENJAMIN B. 
on Birdeye

4 years ago

Absolutely no response to any questions. All communications were one way. Inquiry sent to me by email, I reply with a question, no response. I follow up, no response. The only time I got a call was a couple days before closing. I also sent an important question to the originating loan officer and receive no response from him either. I am aware the coronavirus has made business difficult, but if you can afford to send an email, you can afford to answer one. 

RICHARD K.'s profile image
RICHARD K. 
on Birdeye

4 years ago

Very easy to work with your Team. 

KEVIN M.'s profile image
KEVIN M. 
on Birdeye

4 years ago

The overall process was easy to follow and pennymac was very active in their communication. 

DUSTIN C.'s profile image
DUSTIN C. 
on Birdeye

4 years ago

Thank you. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,785 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.