PENNYMAC

DONALD B. 

on Birdeye

6 years ago

The refinance process went as expected. 

Francisco M. 

on Birdeye

6 years ago

Really easy and painless 

Richard F. 

on Birdeye

6 years ago

Communication was the key, I was kept informed every step of the way. 

JOHN R. 

on Birdeye

6 years ago

Better communication about the closing time frame 

Annalea C. 

on Birdeye

6 years ago

Thanks. 

BENJAMIN B. 

on Birdeye

6 years ago

Absolutely no response to any questions. All communications were one way. Inquiry sent to me by email, I reply with a question, no response. I follow up, no response. The only time I got a call was a couple days before closing. I also sent an important question to the originating loan officer and receive no response from him either. I am aware the coronavirus has made business difficult, but if you can afford to send an email, you can afford to answer one. 

RICHARD K. 

on Birdeye

6 years ago

Very easy to work with your Team. 

KEVIN M. 

on Birdeye

6 years ago

The overall process was easy to follow and pennymac was very active in their communication. 

DUSTIN C. 

on Birdeye

6 years ago

Thank you.